Services

What we do and the benefits our work brings

Good, nutritious content has many ingredients. But it’s not just about what you put in the pan. To make delicious meals the raw materials must be good and so must the recipes, the tools and the chefs.

We’re a strategic content, digital and design agency. We help purpose-driven people use content better, to change the web, and to change the world. We believe in doing digital experiences differently and doing them better.

Here are five digital dishes to whet your appetite. You can also peruse projects we’ve done before. If you’d like a regular order of high quality content expertise, or to order something off-menu, let us know: we’d love to discuss it, on a video call, over the phone or with a coffee and a cake.

Content audits and plans

Content piling up in dusty corners of your website? Hard to see what needs updating and when? Not sure where to start?

We’ll measure and assess and plot a path to a sunnier future.

Multi-channel content products

The blog is dead; long live the high-quality, purpose-driven, multi-channel content product.

This product is not a book, or an app, or a website, or an email. It’s all of the above, seamlessly connected: different branches of the same tree.

Content style guides

No shared sense of voice and tone? PDF of print-centric guidelines gathering dust on a shared drive? Separate style guide that defines grammar and spelling lost somewhere else? Brand guidelines that stop at visual identity?

We’ll build a stylish online style guide that’s a useful tool.

T-shirt

Content models and information architecture

Too much content and too many content types? Content based around organisational structures not users’ needs?

We’ll help sort your content systems, giving you clarity and sustainability. We’ll create solid foundations that enable efficient, effective content.

Umbrella

Content training and mentoring

We run half- or full-day workshops on various aspects of content and content strategy.

You get practical tips to take away, interactive exercises, interesting conversations and a generous supply of the famous Contentious homemade brownies.

We can tailor our training if you’d like us to come to you. Alternatively, send us your details and we’ll let you know when we have an open workshop scheduled.

We also offer on-going content mentoring, where we check in with you regularly and offer guidance, feedback and moral support.

Key

Why work with Contentious?

Sometimes it’s hard to see the wood for the trees. External eyes and ears, especially when they come with expertise and insight, can be an excellent investment.

Content creation is well worth investing in too. But we recommend working on content foundations, structures and resources first and foremost. Sorting out all the strategic elements will save time and money in the long run, making you more efficient and effective. And happier.

Contentious really helped us to visualise and to transform the whole website and made sure that our content was clear and consistent.

Daisy Houghton, head of secretariat and corporate services, Fundraising Regulator

Projects: some things we’ve done

Greenpeace’s digital maturity

We needed to enable Greenpeace International to assess and improve the digital maturity of all of their offices and staff around the world.

Creating 30 things to think about

We needed to kickstart debate and conversations about the future of the charity sector, without a lanyard in sight.

UX and toolkit for the Fundraising Regulator

We needed to shape the Fundraising Regulator user experience and new website so that people can find what they’re looking for quickly and intuitively.

Get in touch

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Add your details for content tools, opinions and examples of brilliance we've found on our travels around the web. We send about one a month. You can easily unsubscribe at any point.

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