What we do, what we offer

Good, nutritious digital content has many ingredients. But it’s not just about what you put in the pan. To make delicious meals the raw materials must be good and so must the recipes, the tools and the chefs.

Here are five digital dishes to whet your appetite. You can also peruse some projects we’ve done before. If you’d like a regular order of high quality content expertise, or to order something off-menu, let us know: we’d love to discuss it, on the phone or over a coffee and a cake.

A digital content review

Too much content and all in a muddle? Content based around organisational structures not users’ needs? Too many PDFs that nobody reads? Using Instagram to keep up with the Kardashians?

You’re not alone. We can help.

A strategy for happy content

Website unloved by users and editors? Hard to see what needs updating and when? Fighting against the limitations of your CMS? Creating great content more difficult than it should be?

We’ll plot a path to a sunnier future.

Voice, tone and style

PDF of print-centric guidelines gathering dust on a shared drive? Separate style guide that defines grammar and spelling lost somewhere else? Developers wanting to use a live pattern library but not sure where to start? Brand guidelines that stop at visual identity?


Content creation, care and curation

Dull content and impenetrably long sentences scaring people away? Social media and campaigns in need of engaging words and pictures? Inconsistently edited text undermining people’s opinion of your organisation?

We chisel, sand and polish. We take text, images, audio and video and craft them into high quality, accessible content that people will understand, enjoy and share.

We make social media toolkits (or tool sheds) and long-form content. We write and edit blog posts. We animate statistics. We exercise lots of brain cells to find just the right words for microcopy.


A content capability workshop

We run half- or full-day workshops on:

  • social media
  • strategic content, and
  • images

You get practical tips to take away, interactive exercises, interesting conversations and a generous supply of the famous Contentious homemade brownies.

We can tailor our training if you’d like us to come to you. Alternatively, send us your details and we’ll let you know when we have an open workshop scheduled.


Projects: some things we’ve done


We needed to explain how Pack works and to get people to sign up. Clarity was vital, and we needed to hit exactly the right note.

30 things to think about

We needed to kickstart debate and conversations about the future of the charity sector, without a lanyard in sight.

The Fundraising Regulator

We needed to shape the Fundraising Regulator user experience and new website so that people can find what they’re looking for quickly and intuitively.

Get in touch

6 + 1 =


Our content tips signpost the way to happier content.

Thanks, you've subscribed. You should get a confirmation email in your inbox.


Our content tips emails signpost the way to happier, smoother, more efficient content. We'll send you one each week until we run out of ideas. We won't pass your details on to anyone else and you can unsubscribe at any time.

Thanks, you've subscribed. You should get a confirmation email in your inbox.